privacy policy

Privacy Policy / Data Protection Notice

We respect your privacy and are committed to protecting your personal information. The following information describes how we collect and use data. The amount of information we hold about you and how we use it depends on which service you use, so some of the sections below may not apply to you.

What we use your personal information for

We collect and use your information to administer, support, improve and receive feedback on our services, as well as to detect and prevent failures, violations of our network security, laws or the terms of our contract. If you are registered to use a service, we may use the information you provide to us to provide the service (see the Terms and Conditions for that particular service) and we may contact you to receive feedback on that service and any improvements, which we could do to this.

Further information / marketing

You have the right to ask us at any time not to contact you through direct marketing.

Personal information we collect

We collect and update information about users of our services. We may obtain this information through direct contact with you, from third parties such as other users, and automatically through your use of our services.

Information We Collect Through Our Services

If you are a registered user of our online store services, we also collect information about your use of our services, such as the general types of data accessed, the time and volume of use of the services, and traffic data from your use of our website. Traffic data includes logs, information about the networks, data and systems accessed, information about the sender and recipients of messages sent through our services, the time and place of entry or access, session duration, click flow, and similar usage or system data. data. Traffic data can sometimes be tracked not only for companies but also for individuals. Before registering to access the membership areas of our site, you can browse our sites anonymously.

Upon request, we provide website visitors with access to all information, including confidential information we hold about them (but not to other users unless required by law), including unique identifier information (such as customer number or password) and contact information (e.g. name, address, phone number).

How we use your information

For each visitor to our website, our web server automatically recognizes the user's domain name. We also collect the email addresses of those who communicate with us via email and collect information about what pages users visit. Information provided by the user, such as survey information and/or site registration, is also collected. The information we collect is used primarily for internal review purposes and to improve the content of our website and services. It is also used to notify users about updates to our services. This information is not shared with other organizations for commercial purposes. If you do not wish to receive email from us in the future, please let us know by sending an email to our contact email address.

If you receive an unsolicited email from us, all of our correspondence offers clear instructions on how to opt out.

Storage methods and duration

We may store your information in our databases, such as the customer relationship database, for reference. Information may be stored and used by us for a reasonable period of time, reflecting our need to respond to inquiries or solve problems, provide improved and new services, and any retention laws. This means that we can store information after an individual stops using our services or after an individual has stopped interacting with us. Unless we are required by law, authorities or regulators to keep it longer, we retain traffic data for a reasonable period of time after the traffic data has been generated.

Sharing your information with third parties

Unless permitted by law, or unless you give specific consent to do so, we do not sell or share your personal information with others outside of our company. We do not share or sell our client list to third parties.

Cookies / Software Agents

Cookies are pieces of software that can be sent to and recorded on your computer. These cookies enable us to collect and manage information about how our websites and services are used. Until you register on our website, cookies will only track general usage patterns and technical information about your type of computer and will not be used to personally identify you. Once registered, cookies will be used to collect information about you in order to facilitate the operation of your website.

You can disable the ability to receive cookies by configuring your browser on your computer, but please be aware that in this case, this may significantly distort the quality of service and the data you receive. Cookies are not used to collect your personal information. Cookies are also used as a site security method to prevent abuse of our subscription service.

Email notifications, notifications and newsletters

We offer you the opportunity to receive email newsletters or other notices regarding products advertised on our site or new services offered. You can opt out of receiving email notifications or newsletters at any time by following the instructions in the alert, notice, or email newsletter.

Interception of mail

We may reject, delay or remove content from emails that are in nature, content or attachments that may disrupt our systems or may cause security issues such as viruses.

We may also filter emails that contain certain content based on whether the content is offensive or objectionable or spam. In certain circumstances, unfortunately, this can lead to the fact that "innocent" emails will be affected, we are trying to reduce the number of such cases.

Security

We make reasonable efforts to install and apply appropriate security measures at our facilities to protect against loss, misuse, or alteration of the information we receive from you on our site.

We use the best encryption systems available to ensure that your credit card information is sent in a secure format.

As an added security measure, we do not store credit card information on our website.